Can I send a phone to be repaired?
Unfortunately not, I don't have enough time to be able to repair thousands of people phones, I am not a repair business I only make videos for educational and entertainment purposes.

Do you offer unlocking services?
No, I don't offer any unlocking solutions for carrier or reset protection (iCloud, Google etc), please don't contact me regarding this.

Are you currently selling any devices?
Check out the store to see what I have available. I ship to select countries around the world including Australia, United States and the United Kingdom.

 

I have an issue or concern with my order.

Please reply to your order invoice sent via email. To avoid delays avoid using the main contact form on my homepage.

I have a tech question, can you help?
If you're having issues with your device, looking for places to purchase devices/parts etc, please contact a repair business or a place such as iFixit's repair forum to seek community help. I don't reply to general questions such as these.

When do you upload new videos to YouTube?
I release new videos every Sunday (Australian Time)

Someone claiming to be Hugh Jeffreys is asking me to contact them via WhatsApp/Telegram. Is this you?

No, the only place to buy or contact Hugh Jeffreys is here at hughjeffreys.com.

Criminals attempt to scam people through impersonation. Any other profiles, links or stores not found or linked to on this website are scams.

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Do you accept gifts?
I do on occasion. However not all gifts are excepted.

Any received Gifts/Products/Devices will not be returned and are not guaranteed endorsement or video coverage. Donated items may be sold after repair or coverage. (I repair devices so they can be reused not to keep them).

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